Join TruStage (formerly CUNA Mutual Group) at our corporate headquarters in Madison, WI or from any remote location in the United States as a Customer Service Intern!
This position is designed to provide hands-on experience to acquire knowledge of methods, procedures and standards of the organization, allowing an opportunity for individuals to apply what they have learned in a classroom environment while gaining new skills in a dynamic professional setting. Specific activities will vary by department.
Selected candidate will assist the Customer Service Team with underwriting service requests from our credit union, and programs business, as well as provide project, and data gathering, support for the underwriting service team.
Communicate with customers and/or representatives, providing information, options and taking the necessary action as needed
Conduct research on projects/files that require in-depth study and analysis
Gather and organize data for reports/projects
Compose correspondence, emails
Prepare written reports/projects
Resolves problems and/or issues
Attend and participate in meetings
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.
Working towards a relevant degree or equivalent work experience
Strong analytical, critical thinking, problem-solving and decision-making skills
Demonstrated interpersonal and customer service skills
Excellent communications skills
Intellectual curiosity and the desire to learn
Compensation may vary based on level of relevant experience, year in school and number of previous internships.
Base Salary Range:
$18.00 – $28.00
TruStage has received numerous awards for being a top place to work: TruStage awards and recognition
Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. If you’re ready to help make a difference, apply today.
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.