N/a
Skills
- Cabling
- Critical Thinking
- Customer Service Retail
- Data Entry
- End to End Delivery
- Excel)
- Hardware Diagnostics/ Replacement
- Inventory Investigation
- Inventory Management
- Leadership Experience / ROTC
- Link investigations
- Microsoft Office (Word
- On The Road Operations (RTS)
- POS-Cashier
- Power Point
- Problem solving
- public speaking
- Rack Management
- SMTK
- Team Building
- Troubleshooting
- Under The Roof Operations (MCO)
Education
-
May 2020
Bachelors Degree in Liberal Studies at Hampton University
Experience
-
May 29, 2023 - Aug. 18, 2023
Datacenter Technician at Microsoft
• Operate as a Data Center Technician with guidance and supervision, develop a deeper understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment; develop and acquire a fundamental understanding of the functions of and interactions between network and server equipment.
-
Mar. 1, 2022 - May 18, 2023
Counselor Trainee/ Executive Assistant at Family Therapy Services
• Attends virtual counseling sessions and documents notes throughout discussions between counselor and client using Microsoft Word.
• Works with insurance companies to handle billing for services.
• Handles inbound phone calls, assisting referrals with information about services and scheduling.
• Manages PO Box and distributes mail accordingly.
• Utilizes Microsoft Excel to organize client information pertaining to insurance billing.-
Nov 2020 - Jan 2021
RTS Associate at Amazon
• Communicates with drivers regarding packages that were not delivered.
• Scans returned packages into the system to prepare for next-day delivery.-
Oct 2020 – Jan 2021
Interim Driver Trainer at Amazon
• Partnered with Delivery Service Partners (DSPs), Operations Managers, and Area Managers to
coordinate, facilitate, and measure training-related activities.
• Tracked performance and provided identified retraining and process improvement opportunities to
further develop non-CDL drivers using DOT regulated training.
• Provided timely and accurate reporting on the completion of trainings, compliance, safety, and
maintenance duties.
• Educated and audited driver safety and compliance standards such as: driver vehicle inspection
reports, hours of service, trip planning and safe road driving practices.
• Tracked and monitored performance including on-road ride behinds to measure on-road quality,
adherence to standards, and identifying re-training and process improvement opportunities.-
Jan 2020 – Aug 2020
Seasonal Sortation Associate- Delivery at Amazon
• Handled the inbound process of receiving and stowing(storing) packages.
• Prepared routes for drivers to pick up and assisting with outside dispatch.
• Used handheld scanner to identify packages and place into their respective delivery bags in
preparation for morning and afternoon delivery routes.-
2018 - 2019
Apparel and Accessories Sales Associate at Target
• Answered customer questions by phone, transferred calls or helped guests in person
• Assisting Guests with questions they have
• Separated clothes by brands, hung/folded clothing
• Directed guests to the fitting rooms, checked/cleaned the fitting rooms
• Returned clothing to respective areas, straightened shoe sections and scanned/organized baby
gondolas-
Summer 2017
Student Services at Hampton University
• Answered inbound phone calls, taking/relaying messages
• Administered mail slips to students
• Monitoring who came in and out
• Helped parents and students by answering questions and directing them throughout the campus
• Unlocked student’s dorm rooms when needed
To contact this candidate email jasmynbostic@gmail.com