Jasmyn Bostic

Experience

Microsoft - InConsulting

Datacenter Technician - May 29, 2023 - Aug. 18, 2023

Operate as a Data Center Technician with guidance and supervision, develop a deeper understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment; develop and acquire a fundamental understanding of the functions of and interactions between network and server equipment.

Family Therapy Services

Counselor Trainee/ Executive Assistant - Mar. 1, 2022 - May 18, 2023

• Attends virtual counseling sessions and documents notes throughout discussion between counselorand client using Microsoft Word.
• Works with insurance companies to handle billing for services.
• Handlesinbound phone calls, assisting referrals with information aboutservices and scheduling.
• Manages PO Box and distributes mail accordingly.
• Utilizes Microsoft Excel to organize client information pertaining to insurance billing.

Amazon

RTS Associate - Nov 2020 - Jan 2021

• Communicates with driversregarding packages that were not delivered.
• Scans returned packages into the system to prepare for next day delivery.

Amazon

Interim Driver Trainer - Oct 2020 – Jan 2021

• Partnered with Delivery Service Partners (DSPs), Operations Managers, and Area Managers to
coordinate, facilitate, and measure training related activities.
• Tracked performance and provided identified retraining and process improvement opportunities to
further develop non-CDL drivers using DOT regulated training.
• Provided timely and accurate reporting on the completion of trainings, compliance, safety, and
maintenance duties.
• Educated and audited driver safety and compliance standards such as: driver vehicle inspection
reports, hours of service, trip planning and safe road driving practices.
• Tracked and monitored performance including on road ride behinds to measure on-road quality,
adherence to standards, and identifying re-training and process improvement opportunities.

Amazon

Seasonal Sortation Associate- Delivery - Jan 2020 – Aug 2020

• Performed item sortation and route fulfillment with flexibility to help with any task needed within the
warehouse.

Target

Apparel and Accessories Sales Associate - 2018 - 2019

• Answered customer questions by phone, transferred calls or helped guests in person
• Assisting Guests with questions they have
• Separated clothes by brands, hung/folded clothing
• Directed guests to the fitting rooms, checked/cleaned the fitting rooms
• Returned clothing to respective areas, straightened shoe sections and scanned/organized baby
gondolas

Hampton University

Student Services - Summer 2017

• Answered inbound phone calls, taking/relaying messages
• Administered mail slips to students
• Monitoring who came in and out
• Helped parents and students by answering questions and directing them throughout the campus
• Unlocked student’s dorm rooms when needed

Education

Bachelors Degree

Hampton University

May 2020

Skills

• Adaptability
• Cabling
• Critical Thinking
• Customer Service Retail
• Data Entry
• End to End Delivery
• Excel)
• Hardware Diagnostics/ Replacement
• Inventory Investigation
• Inventory Management
• Leadership Experience / ROTC
• Link investigations
• Microsoft Office (Word
• On The Road Operations (RTS)
• POS-Cashier
• Power Point
• Problem solving
• public speaking
• Rack Management
• SMTK
• Team Building
• Troubleshooting
• Under The Roof Operations (MCO)