Capability to think creatively and utilize logical structuring to complex problems.
Strong interpersonal, communication, and team-building skills
Ability to travel (up to 50%).
Detail-oriented and works with a high degree of accuracy.
Ability to work autonomously and under pressure as well as the ability to multi-task and apply logic to troubleshooting technical issues.
LabCorp, Houston, TX November 2017 – April 2021
Microbiology Lab Technician
Provides clients additional information or explains services.
Gaining knowledge of department procedures and operations to abide by ISO’s regulations.
Assists customers effectively by solving customer disputes.
Submit state reports and crucial positives to the CDC for confirmation regarding sensitivity.
Develop and maintain a monthly operating budget and annual department operating budget.
LabCorp, Houston, TX May 2016 – April 2017
Microbiology Lab Coordinator
Handle incoming calls or inquiries from prospective customers or clients.
Keep records of customer interactions, process customer accounts and file documents.
Obtain specimens, cultivating, isolating, and identifying microorganisms for analysis.
Clean and maintain work area and all lab equipment and supplies.
Tactfully handles confrontational or stressful interactions with the public.
PRAIRIE VIEW A&M UNIVERSITY, Prairie View, TX December 2020
Master of Business Administration (MBA)
Courses includes: Managerial Accounting, Human Resource Management, Managerial Communication, Management Information Systems, Theory of Financial Management, Marketing Management, Managerial Economics, and Production and Operations Management.
PRAIRIE VIEW A&M UNIVERSITY, Prairie View, TX August 2017
Bachelors of Science in Health, Public Health
As a part of my class “Problem-Solving and Evaluation”, myself and several other students developed a grant proposal for a health program aimed at women with type 2 diabetes.
ORGANIZATIONS & CERTIFICATIONS
Bloomberg Market Concepts (Certificate ID: 157558569921)
SIX SIGMA (Certificate ID: RaRhoSilkE)
ETA SIGMA GAMA (National Honors Society for Health Majors)
KAPPA ALPHA PSI Fraternity Inc.