VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care.  More importantly we are proud to be a community based, not for profit hospice & palliative care provider.  We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We provide excellent benefits including:

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• Excellent mileage reimbursement rate 
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
• Best Orientation and Onboarding program you’ve experienced
• Seasoned Hospice leaders guiding your career growth

Essential Functions

• Compiles, processes, and maintains medical records for IPU, consistent with medical, administrative, ethical, legal and regulatory requirements.
• Establishes new patient charts, compiles admission paperwork, transfers forms to patient charts, faxing orders to pharmacy and physicians as needed.
• Greets patients, family members, visitors, volunteers, and staff.
• Handles phone calls as directed (return, accepting, etc.).  Takes messages as applicable.
• Responds to patient call bells, advising staff.
• Attends meetings and takes minutes as required; transcribes and disseminates minutes to executive staff; prepares agendas accordingly.
• Copies, files, handles distribution of mail (incoming/outgoing).
• Maintains department personal schedules and reports such as staff work schedules, PTO schedules, etc.  Assists with monthly and weekend schedules.
• Maintains supplies, forms, marketing materials and items.  Orders as appropriate.  May assemble new materials as needed.
• Maintains a filing system for records, reports, minutes, and other documents.  Maintains general and staff files as needed.
• Places order for contract/agency staff as directed.
• Copies and distributes changed scheduling information.
• Assists in closing inactive patient charts and chart audits.
• Assists in volunteer task coordination.
• Assists in new staff orientation.
• Assists other staff and/or temporary workers as needed.
• Troubleshoots and maintains office equipment.
• Provides administrative support to other staff members as needed.
• May perform other duties as required.

Minimum Qualifications

• High School diploma plus training/certification in related field required.  Associate’s degree preferred.
• Minimum of 1 year of related experience in an office environment, preferably in a health care facility/setting. 
• Proficiency in Microsoft Office is required.