Systems Administration Internship

Northwestern Mutual has been helping families and businesses achieve financial security for nearly 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation and distribution.
With more than $217 billion in assets, $26 billion in revenues and more than $1.5 trillion worth of life insurance protection
in force, Northwestern Mutual delivers financial security to more than 4.2 million clients. For the seventh consecutive year, Northwestern Mutual has also been recognized among the “Best Places to Work in IT” as a top workplace for information technology (IT) professionals, according to IDG’s Computerworld, the leading source of technology news and information for IT influencers worldwide. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed
to reflecting and serving the marketplace. We do so by attracting and enhancing the engagement of those who bring their unique perspectives, ideas, and beliefs. At Northwestern Mutual, people matter. And you’ll be working for a company that’s consistently voted among the “most admired” in the nation. We invite you to explore your career interests with us.

Interns may be involved in providing day-to-day support as needed including problem resolution, metrics reporting,
documentation, project assistance and various other activities including attending and participating in various meetings as part of the team. Responsibilities of the intern may include:

• Participating in basic system administration and operational support

• Troubleshooting and/or interacting with IT staff or vendors in testing, operational support
and troubleshooting of complex system hardware and/or software problems

• Utilize monitoring tools and assist in alerting appropriate areas to take action as needed

Active student pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Management Information Systems or related field. A cumulative grade point average of 3.0 or higher with a minimum of 6-9 credits in Computer Science or Management Information Systems courses

SKILLS AND COMPETENCIES REQUIRED FOR POSITION

• Excellent verbal and written communication (including meeting scheduling/facilitation), analytical and problem- solving skills, time management and customer service skills

• Basic knowledge and experience with Unix (Unix scripting) and/or Microsoft operating systems

• Basic experience with Microsoft Office Suite, Outlook client (including calendar and desktop infrastructure) PC hardware and Windows, troubleshooting and supporting Windows platforms and network based applications

• Familiarity with Windows 7, Cloud, IT security concepts, computer networks, firewalls and switches and Mobile OS
• Basic programming skills in C++, C#, Visual Basic and Java

• Knowledge of SharePoint administration is a plus