System Validation Analyst

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is looking for a meticulous Systems Validation Analyst to join our team! This role is crucial for ensuring our systems function as designed, conducting User Acceptance Testing (UAT) for projects, and identifying and resolving issues. You will collaborate with developers and business users to ensure system accuracy and efficiency.

As A Systems Validation Analyst, Your Responsibilities will include:

• Continuously test and validate S4/HANA and Zuora systems to ensure they are functioning as designed. Perform routine checks and validation procedures to confirm system accuracy and performance.
• Plan, execute, and manage UAT for new projects and system enhancements. Coordinate with business users to gather feedback and ensure systems meet business requirements.
• Identify system issues and work closely with developers to troubleshoot and resolve problems. Ensure that any issues are documented, tracked, and resolved in a timely manner.
• Work with business users to understand their needs and questions related to S4/HANA and Zuora. Provide solutions and support to address their concerns and improve system functionality.
• Maintain detailed documentation of testing processes, issues encountered, and resolutions. Prepare regular reports on system performance and testing outcomes.
• Assist in the identification and implementation of system improvements. Provide input on system enhancements based on testing results and user feedback.
• Provide training and support to end-users on system functionalities and best practices. Create and update user guides and training materials as needed.
• Participate in project meetings and provide insights on system readiness, potential issues, and testing outcomes. Support project teams in meeting milestones and deliverables.

What It Takes To Catch Our Eye:

• Bachelor’s degree in Accounting, Business Administration, Finance or related field (or equivalent work experience)
• 3 to 5 years of experience as a systems analyst
• Proficiency in S4/HANA and Zuora, particularly in managing prepaid billing processes
• Strong attention to detail and accuracy in data analysis and reporting
• Excellent problem-solving skills with the ability to propose effective solutions
• Strong communication skills for collaborative work across teams in the organization
• Familiarity with industry-specific prepaid billing regulations and revenue recognition principles
• Ability to work independently and meet deadlines in a fast-paced environment

Bonus Points For:

• Knowledge of S4/HANA and Zuora configurations and customizations
• Experience with additional ERP and billings systems
• Familiarity with software development methodologies and project management practices

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End – East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice