DCLI
North Carolina
- Internship
Job Purpose
- Evaluate current application support structure and develop and improve support model to align with strategic goals. Champion change and look to improve processes by systematizing simplicity, agility, and modernization.
- Ability to work closely with cross-functional stakeholders, listening, and responding to, seeking, and addressing performance feedback and adapting to and learning from change, difficulties, and feedback.
- Work closely with the Agile Project Manager and IT Product Owners to create development tickets, sprint plan, and align on overall strategic goals and roadmaps.
- Demonstrate deep understanding of critical business issues and requirements and recommending IT solutions that provide competitive advantage.
- Expert at breaking down high level requirements in to smaller technical tickets to gather effort and timeline.
Duties and Responsibilities
- Schedule requirements gathering sessions with key stakeholders and subject matter experts.
- Elaborate and build out detailed requirements, technical details, acceptance criteria and test scenarios with IT team members assigned on the project.
- Communicate with BSA, Product Owners, and Scrum Masters to peer review tickets.
- Self starter and ability to prioritize and track project work.
- Present solution in a way the end user can understand and work with the end user for user acceptance testing.
Qualifications
- A Bachelor’s degree in Communications, Computer Science or related field
- 5+ Years experience in a Business Systems Analysis role
- Excellent written and verbal communication and analytical mind for problem solving and delivering quality solutions
- Detailed oriented with organizational skills
- Prior experience in an agile environment
- Experience with JIRA, MySql, and Reporting tools
- Must be able to pass a pre-employment drug screening.
Benefits
We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.
- Excellent health, dental, and vision insurance options for you and your family
- Ample PTO and paid holidays
- 401k with company match
- Flexibility to support a healthy work-life balance
- Wellness resources
- Company-sponsored parties, outings, and other perks
Development Opportunities
At DCLI, you’ll find that everyone – from your coworkers and managers to the senior leadership team – wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:
- Tuition reimbursement
- Internal training and educational resources
- Quarterly and annual awards for outstanding performance
- Pathways to promotions and access to advice, feedback, and mentorship
- Participation in professional organizations
- Internships
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