Rail Controller #2409-289400-01
Website City of Charlotte
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Rail Controllers monitor, manage, and control
all scheduled revenue service, special train movements, special events, and
activities along the rail right of way. This is a professional traffic
management position of a difficult nature, requiring extensive supervisory
skills and the ability to exercise sound judgment during highly stressful
situations.
The Rail Controller must be able to multi-task, communicate in writing, and
verbally provide instructions in a clear and concise manner. Adherence to
rules/policies and procedures while exercising independent judgment is required
in solving rail service issues and during rail emergencies. Start-up
experience, including railcar commissioning, test track operations, system
integration, control center procedures, and pre-revenue service, is
desirable. This position reports to the Rail Controller Managers in Rail
Transportation. This is a security and safety-sensitive position.
This position comes with various benefits. Candidates will be required to
complete and pass all CATS controller training and standardized tests. The
candidate for this position must have the flexibility to work various scheduled
shifts on a consistent basis.
The
Rail Control Center is a 24/7 operation, and you would be an essential employee
required to work extended hours, including holidays and weekends, with various
days off.
Major Duties and Responsibilities
- Ensures
the light rail system is safe and efficient by performing duties safely and complying
with all applicable rules, laws, regulations, and procedures. - Be
knowledgeable of all emergency response and recovery procedures. - Maintains two-way
radio communications with LRT operators, Field Supervisors, Maintenance, and
other personnel under FCC regulations during test and start-up operations and revenue/non-revenue
service operations. - Coordinates and manages red tag
and supervisory power outages when personnel and contractors work on or
near the right-of-way. - Coordinates the removal and sectionalization
of traction power by remotely operating traction power substation breakers
and catenary sectionalization switches. - Monitors train and on-track
equipment movement on the mainline and rail yards, including revenue and
non-revenue trains, test trains, student training, and special event
trains. - Adjust service levels and
headways as indicated by operating conditions and passenger loads. - Completes forms incident
reports and maintains records and documents. - Directly support continuous
implementation and compliance of the North Carolina Department of
Transportation (NCDOT) State Safety Oversight Program Standards (SSOPS)
and Federal Transit Administration (FTA) regulations 49 CFR Part 673 and
672 related to the Safety Management System (SMS) and the CATS Agency
Safety Plan (ASP). - Support the safety performance goals of CATS.
Encourage employees to
proactively support and report safety concerns following the CATS Safety
Reporting options described in your training and the ASP. - As part of your responsibility
to support the CATS Safety Culture, report safety concerns and issues
through the various methods established by CATS as outlined in the ASP. - Advocate and promote a strong
safety culture within CATS regarding transportation services, capital
programs, facility operations and maintenance, worksite procedures,
employees, and customers following SMS and ASP. - Participate in internal and
external ASP audits. - Performs related duties as required.
ESSENTIAL DUTIES
NOTE: Essential Duties are skills and
abilities that candidates must be able to perform within their required scope
of responsibilities.
- Candidate must be available to
work irregular hours and shifts depending upon the business needs of CATS. - Must complete a 6-month
probationary period. - Demonstrate extensive supervisory skills and
sound judgment always required of Rail Controllers. - Be able to communicate
effectively and clearly in English orally and in writing. - Must accurately document work
on logs, spreadsheets, documents, and forms and utilize SCADA and CCTV
technology, laptops, and handheld computers. - Must be computer literate and
can adapt to the use and understanding of existing software and future
upgrades. - Must complete all training
assignments with passing scores and maintain qualifications. - Candidate must be able to Initiate
troubleshooting procedures while simultaneously coordinating service
restoration and continuation efforts and implement strategies as required
to minimize delays. - Must have and must maintain a
valid driver’s license.
Knowledge, Skills & Abilities
Candidates must pass a
phone screening interview and computer-based entry test to demonstrate
knowledge about areas listed under responsibilities to be considered for the
formal interview process.
Understanding of the
Policies and Procedures of CATS and working knowledge of Light Rail Operations
Policy and Procedures related to CATS light rail vehicles and operators.
- Light Rail Operations schedule.
- Organize work and set
priorities. - Make accurate time
calculations. - Keep legible and accurate
records. - Work independently.
- Multi-tasking skills
- Thorough knowledge and
proficiency in Supervisory Control and Data Acquisitions (SCADA) systems. - Proficiency in energizing/de-energizing
the traction power system and signal and switch commands via SCADA. - Operate computer terminals and
systems, including common software programs and a computerized dispatch
system.
Physical Requirements:
- Operate a two-way radio, public
address system, variable message boards, camera system, and emergency
notification messaging system. - Establish and maintain
cooperative relationships with internal and external departments.
Sensory
Requirements:
- Speech
- Touch
- Hearing
- Vision – 20/20 or correctable to 20/20 (near, distance
and peripheral) - Must be able to work while in a
seated position for extended periods.
Preferred Qualification
Associate degree and three years of rail traffic controller/dispatcher experience using SCADA
technology.
Minimum Qualifications
High school graduation or equivalent and five years relevant work experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
Source ⇲
