Office Coordinator

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed has an exciting opportunity for an Office Coordinator to join our team! Reporting to the Manager, Real Estate. You will be an integral part of the team by ensuring that the Brightspeed office is running efficiently. You are self-motivated, supporting customers and employee’s by providing resources, supplies and guidance in our office space. You enjoy a fast-paced environment and creative problem solving. You are phenomenal at developing your own process that keeps you organized and on schedule, while ensuring customers and employees are cared for. As an Office Coordinator, you will have others reporting directly to you. You are ready to lend a hand to others and happy to do what it takes to support the team. This is an in-office role based on the support and responsibilities defined for this position. Come join the team that will build the fastest fiber-optic network in America! 

As Office Coordinator, your duties and responsibilities will include: 

• Ensure overall efficient, effective operation of the corporate HQ offices 
• Manage reservation systems for conference space, office space, and any other space available to reserve 
• Oversee the performance and development of others 
• Direct traffic, understanding who is in the office on any given day and where they are 
• Serve as receptionist to greet, direct and orient employees and guests who are in the office any given day 
• Ensure supplies are available (office, kitchen, etc.) 
• Ensure common space (conference rooms, break room, touch downs, etc.) are straightened up before/after meetings to maintain neat appearance 
• Coordinate with property manager on relevant needs/issues 
• Help troubleshoot AV issues as needed 
• Ordering catering for events as needed 
• Oversee meeting/events coordinator 
• Occasionally greet and admit visitors to our building 
• Provide input to improve the overall operations and security of our HQ office 

WHAT IT TAKES TO CATCH OUR EYE: 

• Bachelor’s degree or equivalent related work experience 
• 5+ years of experience in office support  
• Experience with virtual meeting platforms (Zoom, Teams, WebEx, etc.) 
• Self-motivated and can work independently 
• Proven ability to manage time and prioritize multiple projects in a fast-paced environment 
• Professional executive presence and confidence to collaborate with colleagues at all levels of the business and cross functionally 
• Strong proficiency with MS Office applications including Word, Excel, PowerPoint, Outlook, etc. 
• Excellent teamwork and interpersonal skills 
• Excellent writing, editing, and proofreading 
• Excellent organizational skills and attention to detail 

BONUS POINTS FOR: 

• Telecommunications industry experience 
• 7+ years of experience supporting Executives 

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End – East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice