Lead Inbound Fulfillment Associate

As a Lead Inbound Fulfillment Associate, you will work closely with our Inbound Manager in our Distribution Center receiving, unpacking, counting, and storing inventory and helping lead a dynamic team of Inbound Fulfillment Associates.

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.

Responsibilities:
Working with accuracy, organization, and will work to ensure that our inbound team performs its functions in a timely and accurate manner
Partnering with other Fulfillment Associates and Managers to maintain a safe, clean, and neat work environment
Working closely with the Inbound Manager to ensure that the inbound team follows all processes and procedures
Working closely with the Inbound Manager to ensure that the inbound team is meeting all KPIs and SLAs
POs processed from delivery to shelf < 2 business days
Inventory accuracy > 97.9%
Responsible for day to day business operations and leader responsibilities in the absence of the inbound manager, working closely with the team to set priorities, validate progress and ensure deadlines are met

Physical Requirements:
Position requires moving around with moderate (1-50lbs.) carrying, lifting, picking, pushing or pulling.
The position requires the employee to have close visual acuity to perform job requirements.
Requires climbing, balancing, stooping, kneeling, crouching, reaching, grasping, communicating, frequent repetitive movements with the wrists, hands or fingers and picking, pinching or typing with the fingers, and doing these motions while handling product.

Working Conditions:
This position is located in a warehouse, which is subject to environmental conditions with protection from the weather but not necessarily from temperature changes including heat and cold conditions that vary based on the time of year.
The work environment includes a variety of physical conditions such as proximity to moving parts, moving vehicles, and ladders and scaffolding.

Scheduling Expectations:

This is an in-person position in our Distribution Center located in Durham, NC
The expectation is to work 5 days per week, 8 hours per day; however, schedules remain flexible and may vary based on the needs of the business

Qualifications:
Detail-oriented, fast-paced, and self-motivated
Detailed understanding of all inbound processes and procedures
Firm understanding of Korber Warehouse Edge WMS
Adaptable to changing conditions
Enjoys independent work in a team atmosphere
The ability to train new and existing associates
Strong leadership skills
Ability to fill in for inbound manager and maintain the operation in their absence
Steadfast pursuit of high standards
Willing to go above and beyond when needed
Communicates professionally with customers and team
Supports all Fleet Feet initiatives, activities, and functions

Perks:

High energy and fun atmosphere
Training and advancement opportunities within the Fleet Feet brand
Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics.
Robust benefits package (medical, dental, vision, FSA, HSA, Employee Assistance Program, and more)
401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
Community involvement and community service activities
Training Program and Product Discounts
Passionate team members

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community.  Learn more about our Diversity, Equity and Inclusion initiatives. 

Additional Requirements:  Position requires occasional moving around with light (1-10lbs.) carrying, lifting, pushing or pulling.  The position needs to occasionally move about inside the office to access files, office equipment, etc.  The position is mostly sedentary and requires the employee to have close visual acuity to perform job requirements.  The position requires frequent communication with team members and repetitive motion with the hands, wrists and/or fingers while constantly utilizing a computer. This position is located within an office environment and is not substantially exposed to adverse environmental conditions.