Executive Office Intern

After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond. 

Thirty years later, now known as After School Matters, our program has engaged more than 400,000 Chicago teens and is the nation’s largest and most successful provider of after-school and summer programs for high school teens. No other organization offers programs to high school students at the scale and quality that we do. 

We offer paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors. 

Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. 

Currently, After School Matters’ annual operating budget is approximately $35M and employs approximately 500 staff across the organization. 

For more information, visit www.afterschoolmatters.org. 

Summary of Position:  
By staffing the reception desk and phone line of After School Matters’ Cultural Center Office, the Reception Intern gains experience providing top-notch customer service at a large nonprofit. In addition to interacting with internal and external audiences, the Reception Intern completes other office-related tasks and provides administrative support to the Administrative Assistant and the Executive Assistant to the Chief Executive Officer. The ideal candidate has a warm and welcoming approach while providing clear and helpful information. 

This is a paid part-time internship starting ASAP, working 3-5 days per week, mid-day and afternoons preferred. 

Major Duties and Responsibilities: 

• Staff the reception desk at our offices in the Cultural Center
• Greet visitors and direct them to appropriate staff, providing friendly and informative customer service 
• Assist in responding to incoming calls and emails on the organization phone lines 
• Organize and stock office supplies (e.g. drinking water, toner, copy paper, etc.) 
• Perform administrative tasks including copying, mailing, and filing 
• Deliver packages or materials to internal and external stakeholders 
• Prepare check requisition forms 
• Other duties as assigned

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is occasionally exposed to weather conditions. 
• ​​​​​​​The noise level in the work environment is usually moderate.  

Knowledge, Skills and Abilities:  

• Excellent customer service skills to provide information in a clear and friendly way to internal and external customers in person and over the phone
• ​​​​​​​Strong attention to detail in written and verbal communication  
• Ability to work both independently and in a team environment 
• Basic computer skills to send emails in Outlook and edit documents in Microsoft Word  

Qualifications: 

• Currently attending a post-secondary institution, in an undergraduate or graduate program or in between classes. 
• Bilingual (English/Spanish) is preferred 

Additional Requirements: 

Staff are required to provide proof of COVID-19 Vaccination or have an approved medical or sincerely held religious beliefs exemption prior to starting employment. If a medical or sincerely held religious belief exemption is approved, weekly Polymerase Chain Reaction (PCR) testing is required part of any reasonable accommodation. 

How to Apply:  

Submit a cover letter and resume at http://afterschoolmatters.applytojob.com/apply 

EEO: 

After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income. 

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