Ecommerce Copywriter

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is seeking a talented Ecommerce Copywriter specializing in the telecom industry to join our dynamic team! As an integral part of our marketing department, you will be responsible for crafting compelling copy that drives sales, enhances customer engagement, and reinforces our brand across our ecommerce platforms. 

As an Ecommerce Copywriter, Your Responsibilities Will Include: 

• Copy Creation: Develop persuasive and SEO-optimized copy for product descriptions, promotional campaigns, landing pages, and email marketing materials focused on telecom products and services. 
• Sales Enablement: Create clear and persuasive messaging that effectively communicates product benefits, features, and unique selling points to drive conversions and increase sales. 
• Brand Voice: Maintain and enhance the brand voice across all digital platforms, ensuring consistency and alignment with brand guidelines. 
• Customer Engagement: Craft engaging content that resonates with our target audience, encourages interaction, and supports customer loyalty and retention efforts. 
• SEO Optimization: Incorporate relevant keywords and SEO best practices to optimize copy for search engines and improve organic search rankings. 
• Collaboration: Work closely with cross-functional teams including marketing, design, and product management to ensure copy aligns with campaign objectives and product messaging. 
• Market Research: Stay informed about industry trends, competitor activities, and customer preferences to continuously refine and improve copy effectiveness. 
• Quality Assurance: Review and edit copy for accuracy, grammar, clarity, and consistency. 
• The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills required. 

What It Takes To Catch Our Eye:  

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field 
• Proven experience (5+) as an Ecommerce Copywriter or similar role, preferably within the telecom or related industry. 
• Exceptional writing and editing skills with a keen eye for detail. 
• Demonstrated ability to write persuasive, sales-driven copy that converts. 
• Familiarity with SEO principles and best practices. 
• Strong understanding of digital marketing tactics and ecommerce platforms. 
• Ability to work under tight deadlines and manage multiple projects simultaneously. 

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End – East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice