DoD SkillBridge: Assistant Director of Sales and Marketing

Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program.

• Ensure compliance to Juniper Communities’ philosophy and hallmarks as well as all written policies and procedures that govern the operation of Sales and Marketing Department.
  
• Perform continuous, ongoing supervision of Sales and Marketing Department team members including but not limited to training, disciplining, counseling, motivating, and evaluating.
  
• Develop, monitor and manage the marketing budget within established guidelines.
  
• Ensure effective communication to Leadership team regarding marketing, sales, and census issues.
  
• Develop and implement sales and marketing plans, update progress at least monthly.
  
• Organize a networking and community outreach program. In compliance with Alive in All Seasons mandates.
  
• Effectively track and cultivate all prospects utilizing PCC-CRM.
  
• Ensure that a census of budgeted occupancy or higher is maintained.
  
• Meet or exceed all sales and marketing metrics as outlined in the Sales Manual/Policies and Procedures.
  
• Set, track and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations and closings as outlined within Quarterly Sales and Marketing Plan.
  
• Maintain a thorough working proficiency on the lead management system, PCC-CRM.
  
• Develop a rapport and positive relationship with prospective residents.
  
• Ensure that model suites are outfitted to Juniper standards and well maintained.
  
• Assist in the planning and implementation of the In-Touch Orientation and in-service training, touring, and presentations.
  
• Provide tour training and customer service training to staff.
  
• Make written and weekly oral reports and meetings as directed with the Executive Director concerning the operation of Sales and Marketing Department.
  
• Complete reports as required.
  
• Oversee and/or coordinate new resident move-in process with appropriate team members as outlined in the Residency and New Beginnings policies and procedures.
  
• Work in concert with other members of the Leadership Team.
  
• Conduct effective sales meetings.
  
• Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
  
• Ensure adequate supplies and equipment are available to meet the day to day operational needs of the Sales and Marketing Department.
  
• Participate in weekly census call and focus calls as required.
  
  

• A High School Diploma, an Associate, or Bachelor’s Degree in Marketing is desired.
  
• Previous sales and/or marketing experience in healthcare or service-related setting.
  
• Computer literate.
  
• Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
  
  

• Embraces and exhibits the Juniper Mindset, Values and Behaviors
  
• Deliver a Personalized Experience
  
• Share a Passion for Wellbeing
  
• Collaborate for the Common Good
  
• Lead by Example
  
• Be Accountable for Results
  
  

• Must be able to read, write, speak, and understand the English language.
  
• Presents a highly polished, professional image, appearance and manner.
  
• Must not pose a direct threat to the health or safety of other individuals within the community.
  
• Attends and participates in mandated yearly training programs and all required meetings.
  
• Must be able to manage time efficiently so as to achieve goals.
  
• Adheres to all Human Resources policies, procedures, and code of conduct.
  
• Respects confidentiality of information and Resident’s rights.
  
• Performs job in a safe manner, using proper body mechanics, infection control, etc.
  
• Responsible for proper care of all property, equipment, supplies and financial assets involved in the performance of the job.
  
• Performs other duties as required.
  
  

• Works in an office as well as throughout the community and its premises.
  
• Works in a motor vehicle as required or assigned
  
• Moves intermittently during working hours. Movement includes, but is not limited to standing, walking, sitting, pulling, lifting, reaching, carrying, pushing, climbing, kneeling, stooping, and twisting.
  
• Is subject to frequent interruptions.
  
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements of the position can be met.
  
• Must own, hold appropriate insurance and be able to operate a motor vehicle.
  
• Must be willing to travel.
  
• Must be able to assist in the evacuation of residents during emergency situations.
  
• Able to communicate intentions and directions to residents, staff, families, and others as needed.
  
• May be subject to hostile and emotionally upset residents, family members, staff, and visitors.
  
• Works beyond normal working hours and on weekends and holidays when necessary.
  
• Is subject to call back during emergency conditions.
  
• May be subject to the handling of and exposure to hazardous chemicals.
  
• Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, the AIDS and Hepatitis B viruses.
  
• Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants, and other air contaminants.
  

• Certified Manager Certification Training
  
• Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings.
  
• PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.  
  
• Other free resources, including an electronic copy of ‘How to Speak Civilian Fluently’.  
  

Tagged as: #sel

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