Director, Nutrition Services (Internal Candidates Only)

The Director, Nutrition Services is responsible for overseeing and directing the nutrition service programs in the Bennington building and contributes to the site’s overall strategic direction.  The incumbent will provide leadership and development to managers ensuring that production objectives and performance standards are met.
 

• Responsible for short and long term planning and management of the Nutrition Services operations. Responsible for efficiently increasing business volume of facility service.
• Develops and recommends the budget, marketing plans, and objectives and manages within those approved plans.
• Works with staff and stakeholders to implement, monitor and maintain appropriate compliance measures.  Performs daily walk-through to ensure full compliance with Department of Health regulations and HISD standards.
• Manages administrative functions to ensure smooth and efficient operations of the organization. Communicates with appropriate personnel regarding issues and resolutions.
   

• Directs and oversees development of employees.  Coaches and counsels employees to reflect HISD service standards and procedures.
• Supervises the total operation of all nutrition service units and the nutrition service central office in the absence of the administrator.
• Performs other job-related duties as assigned.
   

Bachelor’s Degree
Master’s Degree preferred
 

7+years
Extensive knowledge and experience in production and school food service operations
 

Microsoft Office
Office equipment (e.g., computer, copier)
Critical thinking and problem solving skills, planning and organizing, conflict management, decision-making, communication skills, influencing and leading, adaptability.
 

Directs two or more levels of management in the development, deployment and ongoing management of key initiatives covering multiple major disciplines with direct accountability for results in terms of effectiveness, costs, methods, and employees. Establishes operational objectives and assignments for multiple disciplines/functional areas and possibly departments. Evaluates recommendations of others, deciding on course of action in ambiguous situations, and oversees the deployment of innovative solutions. Collaborates with senior leadership to develop strategies and broad departmental objectives; establishes methods, techniques and evaluation criteria for projects, programs and people in the achievement of strategic objectives.
 

Work is non-standardized and widely varied, involving many complex and significant variables including significant time spent planning, evaluating complex solutions and issues, and negotiating outcomes. Strong analytic ability and inductive thinking are frequently required to devise new approaches to situations where previously accepted solutions have proven inadequate. Position regularly makes recommendations to management on areas of significance to the division. Supervision received typically consists of providing periodic coaching, advice and feedback.
 

Participates in a group plan and/or budget development.
 

Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.
 

Decisions have considerable impact to multiple divisions or the organization causing risks or improvements to relationships, significant efficiencies or delays in operations, and/or significant financial gains or expenses. Errors are serious and difficult to discover, normally involve decisions not subject to detailed review and will result in excessive costs and/or significant project delays.
 

Negotiate and influence – interprets department strategies and services, resolves conflicts, influences outcomes on matters of significance for the division, conducts final negotiations and coordinates approvals/decision making below the executive level. Interactions are typically with customers and Top Management.
 

Leads others in the resolution of highly sensitive and confidential issues on behalf of the department. Acts as a trusted advisor, and becomes involved in the customer’s decision making process including presenting alternatives and information and applying persuasion and negotiation skills in the resolution of problems. Monitors customer service standards.
 

Work involves some exposure to moderate risk of accident and requires following basic safety precautions.
Physically transporting, raising items from a lower to a higher position, or moving objects horizontally weighing 15 to 44 pounds from one location to another.