Business Analytics Intern

Nothing is more powerful and gratifying than being a part of something bigger than yourself. Bring your dedicated purpose and undeniable passion to the Indianapolis Colts: we are on a journey to build the best organization in football. People are our greatest assets and we’re looking for our next MVP.

POSITION SUMMARY

The Indianapolis Colts are seeking applicants who possess a strong knowledge and interest in assisting the analytical initiatives supporting the commercial business across all departments (Ticket Sales and Service, Corporate Partnerships, Marketing, etc.). The successful candidate will be responsible for analyzing key datasets along with evolving operational processes. Additional duties include developing reports and dashboards, collecting and standardizing organizational KPIs, and help democratize data to internal stakeholders.

HIRING MANAGER
Director of CRM & Fan Insights

GENERAL RESPONSIBILITIES
The Indianapolis Colts Business Analytics Intern’s responsibilities may include but are not limited to:

• Assist with Indianapolis Colts ticketing and pricing strategies by utilizing all available market data
• Analyze Indianapolis Colts customer, ticketing, and third-party data to provide data driven recommendations to key stakeholders
• Use advanced analytical techniques and modeling
• Assist in automation of existing manual processes to enhance operational efficiencies
• Work closely with Ticketing box office to standardize system (Archtics) logic for sustainable dashboards and analysis
• Assist in securing, analyzing, and reporting on records and data sources housed within the database systems, including ticketing, CRM systems, and Data Warehouse
• Support departmental requests with technical assistance (Pulling lists, ad-hoc analysis)
• Develop and execute strategy to drive data completeness

QUALIFICATIONS

• Bachelor’s degree from an accredited university with a graduation date by May 2025
• Legally authorized to work full-time in the United States for the duration of the internship
• Live within the greater Indianapolis area for the duration of the internship
• Experience in SQL, R, Python
• Experience creating visualizations & dashboards using a business intelligence platform (DOMO, Tableau, Power BI)
• Proficient in Microsoft Office products with an emphasis in advanced Microsoft Excel
• Ability to translate analytical insights into recommendations that can be implemented and understood by non-technical stakeholders
• Preferred experience in developing & testing machine learning models
• Preferred experience in object-oriented programming (Python)
• Preferred experience with customer relationship management (CRM) software preferred (e.g. Salesforce)
• Flexibility to adapt and multitask with evolving business requirements and goals
• Strong written and verbal communication skills
• Ability to interact easily with all levels of management and cross-functional teams
• Strong understanding of the ever-changing technology world and best practices
• Results-driven with exceptional attention to detail and organizational skills

Responsibilities and qualifications may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.