Assistant/Associate Director of Graduate Recruitment, Blair College of Health

Summary: Queens University of Charlotte is seeking a dedicated and creative admissions professional to join our enrollment team. This position will play a critical role in recruiting and guiding prospective students interested in both our undergraduate and graduate nursing and health programs (Bachelor of Science in Nursing, Master of Science in Nursing, and Master of Health Administration). This position requires strong communication skills, an understanding of healthcare education, and a commitment to supporting students throughout the admissions process. This is a full-time benefits eligible position.

This position is a dual report to the Director of Graduate Admissions and the Director of Undergraduate Admissions. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked over 40 in a week. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include:

• Serve as the primary point of contact for prospective students interested in nursing and health programs at Queens University of Charlotte with special attention given to the following programs: direct admit nursing program, accelerated Bachelor of Science in nursing program, Master of Science in nursing program, and Master of Health Administration.
• Provide personalized guidance and support to prospective students regarding admissions requirements, program offerings, and financial aid opportunities.
• Conduct individual and group informational sessions, both in-person and virtually, to educate prospective students about the Presbyterian School of Nursing and the Blair College of Health.
• Collaborate with faculty, staff, and alumni to promote Queen’s distinctive features to prospective students and their families.
• Develop and execute recruitment strategies to attract qualified candidates to undergraduate and graduate health programs, including attending recruitment events, open houses, and college fairs.
• Utilize CRM (Customer Relationship Management) tools and databases to track prospective student inquiries, applications, and admissions statuses.
• Evaluate and assess applications for admission to programs in accordance with established criteria and standards.
• Assist with the planning and execution of admissions events, including orientations, information sessions, and campus tours.
• Stay informed about current trends in nursing education, healthcare, and workforce development to inform recruitment strategies and program enhancements.

Non-Essential Duties:

• Other duties and special projects may be assigned to meet department and University needs.

Experience, Knowledge and Skills Required:

• Previous experience in admissions, recruitment, or advising, preferably within higher education or healthcare settings.
• Strong interpersonal skills, including the ability to quickly establish rapport with a wide spectrum of people, both external and internal to the university
• Excellent verbal, written and interpersonal communication skills; proven ability to plan and deliver effective presentations to small and large groups.
• Strong working knowledge of Technolutions Slate is desirable.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment.
• Availability to work a flexible schedule, including nights and/or weekends to meet demands of the position.
• Valid, unrestricted U.S. driver’s license, or ability to attain same by hire date.
• Bachelor’s degree, or equivalent combination of education and experience

Preferred Qualifications:

• Experience recruiting for graduate and undergraduate business programs.
• Familiarity with the Charlotte metropolitan area and business community.
• Understanding of current trends in business education and workforce development.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé
3. Salary requirements
4. Contact information for three professional references.

Applications received by August 23, 2024, will receive first consideration. Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens’ job search/selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation) require ability to

• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time 
• Communicate with co‐workers, clients and vendors, most of the time. 
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time. 
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly. 
• Exert moderate force to move objects, occasionally. 
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions 

• Work in an office environment, involving contact with students, faculty, staff, parents, and service providers.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.
• Occasional requirement to perform work in the evening and/or on weekends to achieve objectives of the position.

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time.