2025 Summer Internship | Commercial IT Product (13788)

About the Program: At Royal Caribbean Cruises, we offer a 10-week paid, skill-enriching, innovation-generating summer advantage. Our interns innovate, collaborate, and deliver. Looking for an internship where you’ll fill coffee orders and file papers? This isn’t the one. We’re counting on our interns to bring fresh ideas and own exciting projects in the works. 

Still not hooked? Let’s talk about the perks. Philanthropy days, exclusive events, and working with world class technical teams. From stunning beaches to drool-worthy Cuban food, a summer in South Florida is one you’ll never forget. You will be exposed to real life business situations and work on projects alongside our employees, all the while learning relevant skills that will make your resume look good.

Team Overview:
ITHR provides HR and crewing software solutions for shoreside employees and shipboard crew members.

Internship Overview:
Be part of the development team that builds applications within the Salesforce platform to provide better support to crew members along their journey to the ships.

• Accountable for executing on assigned computer programming tasks 
• Develop software programs/modules of simple to moderate complexity
• Perform basic testing and certification in accordance with defined processes
• Support, operate and maintain software products and applications
• Interpret and apply methods and procedures in accordance with the Software Engineering standards and best practices as defined by Royal Caribbean Cruises, LTD. 
• Provide basic documentation of software solutions 

Software Engineering:
• Basic knowledge of delivering software products using appropriate methodologies, knowledge of algorithms and technologies, ability to design, write, test and debug computer programs. 
• Understands computer science fundamentals and applies data structures and algorithms
• Ability to follow software standards
• Strong ability to work in a team environment
• Ability to collaborate with customers, management, and peers
• Capable of working independently and as part of a cross-functional team
• Strong verbal and written communication skills

Software Solutioning :
• Basic knowledge of software technology, solutioning and the ability to design regional and local software products and infrastructure components.
• Ability to understand software solution principles and standards
• Familiarity with software design practices and patterns
• Basic understanding of software components and problems with the current software solution

Software Product Technical Knowledge:
• Basic knowledge of and experience with the technical aspect of a software product; knowledge of software architecture, configurations, integration and technical implementation options. 
• Ability to access and interpret technical product information and documentation
• Ability to document the purpose of software components 
 
Technical Troubleshooting:
• Basic knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems
• Ability to identify and report on software/application problems and follow escalation procedures
• Ability to identify available resources and support systems for troubleshooting

 Application Testing:
• Basic knowledge of and ability to design, plan and execute application testing strategies and tactics to ensure software quality throughout all stages of application development. 
• Ability to execute procedures for application testing
• Ability to identify common errors that occur in standard application testing
• Capable of leveraging automated application testing tools currently in use

Experience and Skills:
• Basic subject matter expertise
• Basic domain knowledge
• Basic technology expertise

Qualifications:

• Currently enrolled in a 4-year Bachelor degree program in Engineering, Computer Science, Information Technology, Math or related field with an expected graduation date of December 2025 or May 2026.
• Must be willing to be based in South Florida from June 2nd  – August 8th, 2025 
• A minimum cumulative 3.2 GPA is preferred
• Must have authorization to work in the U.S. on a permanent and ongoing basis
• Strong analytical skills
• Self-driven and motivated
• Exceptional communication skills (both oral and written)
• Emulates pride, passion and commitment for their job and conveys excitement and enthusiasm for RCL.
• Values teamwork and collaboration
• Proven leadership ability, either in a student organization, project, and/or outside the classroom
• Demonstrates a passion for service and commitment to dedicated to continuous improvemen

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

RCG and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.