Senior Technical & International Accounting Manager

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the role

The Senior Technical & International Accounting Manager will serve as a key technical accounting resource within the company and collaborate with cross-functional teams, executives, and external auditors. This role also oversees all international reporting and compliance for Dialpad’s global entities and supports external reporting activities.

This is a hybrid position located in the San Ramon, CA office and reports to the Assistant Controller.

What you’ll do

• Oversee the international accounting function and manage relationships with third-party accounting firms.
• Ensure reporting and compliance for Dialpad’s international subsidiaries.
• Participate in month-end close activities, including preparing intercompany journal entries, ensuring international accounting close accuracy, and performing complex accounting calculations (e.g., earnings per share).
• Conduct accounting research and draft technical accounting memorandums for significant and complex transactions.
• Monitor US GAAP, SEC, and IFRS updates, assess their impact, and oversee the implementation of new accounting standards.
• Maintain an external reporting calendar and communicate deadlines effectively to stakeholders.
• Collaborate with Deal Desk and Sales teams to evaluate customer contract terms and their revenue recognition implications.
• Oversee the preparation of quarterly financial statements, including the statement of cash flows.
• Partner with external auditors and respond promptly to audit requests.
• Execute SOX controls and procedures over financial reporting and accounting processes.
• Assist in preparing quarterly financial presentations for the Audit Committee.
• Take on special projects and additional responsibilities as assigned.

Skills you’ll bring 

• Experience: 8+ years of combined experience in Big 4 public accounting and industry roles.
• Education: Bachelor’s degree in Accounting or Finance; active CPA designation (or equivalent) required.
• Knowledge: Strong understanding of US GAAP, SEC regulations, and IFRS.
• Technical Expertise: Proven ability to research and document accounting guidance for complex transactions.
• Global Accounting: Experience with international accounting and cost-plus entity structures.
• Communication: Strong relationship management and communication skills across all organizational levels.
• Analysis: Exceptional analytical skills to support data-driven decision-making.

Why Join Dialpad?
At Dialpad, we’re revolutionizing communications technology with innovation at our core. This role offers a unique opportunity to contribute to a global organization, tackle complex challenges, and advance your career in a supportive and dynamic environment.

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.