Village of Schaumburg
- Full Time
VILLAGE OF SCHAUMBURG
Human Resources Department
101 Schaumburg Court, Schaumburg, IL 60193
The Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O’Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity. Notable village distinctions include being rated as an excellent or good place to live by 95% of respondents in the National Community Survey; having multiple highly-awarded and accredited departments; being selected as a Best-In-Class-Employer by Gallagher for midsize employers and being recognized as a Better Business Town by The Better Business Bureau of Chicago and Northern Illinois.
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.
NOW ACCEPTING APPLICATIONS FOR THE POSITION OF:
Intern – Masters (General Government) part-time
Interested candidates are encouraged to apply as soon as possible. Interviews will be conducted as applications are received. This position will remain open until filled.
STARTING SALARY RANGE: $33.17 – $36.91 per hour working up to 19 hours per week. Salary dependent on qualifications. The salary range for this position is $33.17 – $48.10.
Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.
JOB SUMMARY:
This position assists the Manager’s Office executive team members in a variety of projects and day-to-day activities, as part of a graduate-level program of study in public administration or a closely related discipline. This position is a two-year commitment while completing the required coursework in pursuit of a graduate degree in public administration. This position will work with other departments in the achievement of the Manager’s Office priorities and participate in the preparation of issue-related materials for meetings of the Village Board and advisory bodies of the village. This position may also be assigned and responsible for independent projects.
To succeed in this role, the ideal candidate will be able to work cooperatively and effectively with others, manage and prioritize multiple projects with thoroughness and accuracy using facts, metrics, and data to guide strategic decisions, and be dedicated to meeting the expectations and requirements of internal and external customers. We are looking to add a team member motivated by success, someone capable of working towards achieving higher results and improved performance.
JOB DUTIES:
1. Assists the Manager’s Office executive team and other village departments in new or ongoing research projects as directed by the Manager’s Office executive team.
2. Assists in the research and implementation of various Village Board initiatives as directed by the Manager’s Office executive team.
3. Coordinates the village’s biannual National Citizen’s Survey, analyzes results, and prepares presentations to the Village Board.
4. Assists in the monitoring and review of departmental KPIs and performance measurements associated with corporate goal tracking.
5. Receives and resolves all franchise cable television and utility complaints and reports biannual status to the Planning, Building, and Development Standing Committee.
6. Responds to written, telephone, in-person, and web inquiries in response to citizen requests as directed. Provides follow-up with departments to ensure customer service requests (CSRs) are appropriately addressed and closed out upon completion.
7. Assists in the review and update of General Government webpages.
8. Assists in the preparation of recommendations and background information for the various meetings of the Village Board and advisory bodies of the village.
9. Drafts general information for grant submissions and disseminates it to departments seeking grants. Monitors grant opportunities. Assists in gathering letters of support from local legislators or community members.
10. Performs other duties as assigned.
QUALIFICATIONS:
1. Bachelor’s degree, with acceptance and current participation as a full-time student in an accredited graduate program in public administration or closely related discipline.
2. Knowledge of the basic structure and operation of municipal government.
3. Proficiency with current computer technology, job-specific software, and customer service systems.
BENEFITS:
Part-Time employees are not eligible for benefits.
SELECTION PROCESS:
Candidate screening process may consist of an application review, skills testing, employability assessment, interviews, reference checks, and other job-related testing or verifications. Chosen candidates will be subject to a background and criminal history investigation, and qualifying pre-employment medical examination and drug screen (including cannabis).
THE VILLAGE OF SCHAUMBURG IS AN EQUAL OPPORTUNITY EMPLOYER
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