Who we are looking for

We are seeking a dedicated and organized individual to join our team as a Tailored Care Management (TCM) Care Manager. This role is essential to coordinating and managing comprehensive care for individuals with complex health needs, ensuring they receive the right services at the right time. The ideal candidate will have a strong background in care coordination, an understanding of tailored care management principles, and a passion for improving the quality of life for those we serve.

What you will do

As a Tailored Care Management Care Manager, you will be responsible for coordinating and overseeing the care of individuals with serious mental illness, substance use disorders, and/or intellectual and developmental disabilities. You will work closely with clients, their families, and various service providers to develop and implement person-centered care plans that address all aspects of the client’s health and well-being.

Your responsibilities will include:

• Conducting comprehensive assessments to identify the health, social, and behavioral needs of clients.
• Developing and implementing individualized care plans in collaboration with clients, families, and interdisciplinary teams.
• Coordinating services across various providers, including medical, behavioral health, and social services, to ensure seamless and effective care delivery.
• Monitoring client progress and making necessary adjustments to care plans to achieve desired outcomes.
• Providing education and support to clients and families to help them understand their care plans and access available resources.
• Ensuring that all services are delivered in a person-centered, culturally competent manner that respects the client’s preferences and values.
• Collaborating with community partners to address barriers to care and connect clients with needed resources, such as housing, transportation, and employment.
• Documenting all interactions and services provided in accordance with agency policies and state and federal regulations.
• Participating in regular team meetings and care coordination conferences to discuss client progress and optimize care strategies.
• Advocating for clients within healthcare, judicial, and social service systems to ensure they receive comprehensive and coordinated care.

Qualifications to join a winning team

If you are passionate about making a difference in the lives of those we serve and meet the following qualifications, we encourage you to apply:

• A Bachelor’s or Master’s degree in social work, nursing, counseling, or a related field.
• A minimum of 2 years of experience in care management, case management, or a related field.
• Strong understanding of tailored care management principles and the ability to coordinate care for individuals with complex health needs.
• Excellent communication, organizational, and problem-solving skills.
• Experience working with diverse populations and a commitment to cultural competence.
• A valid driver’s license and reliable transportation.

Pathways to Life, Inc. offers comprehensive compensation and benefits to full-time employees, including:

• Competitive compensation with regular performance feedback.
• Healthcare insurance, including medical, dental, and vision.
• Paid time off.
• Per diem and part-time options available.

Who we are

Pathways to Life is a local wellness organization committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in-home mental health services for adults and children.

Since 2006, we have been providing quality services to our local communities through proven programs and treatment methods delivered by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of those we serve.

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered support, advocacy, and outreach efforts delivered with empathy and respect. Pathways prides itself on whole-person treatment, and we believe in providing our clients and staff with as many healthy resources as possible.

Physical Demands

• Regularly walk, stand, or stoop.
• Occasionally lift, carry, push, or pull objects weighing up to 25 pounds.
• Regularly drive a motor vehicle.
• Must be physically able to complete NCI-B and CPR training.

If you are ready to make a real difference in the lives of the people we serve, please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees with disabilities protected by applicable laws, regulations, and ordinances.