Internship Information Technology Help Desk
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Website Bay Atlantic University
Position Title: Information Technology Help Desk – Internship
Department: Academic Reports To: Director of HR
Primary Location: Washington, DC FLSA Classification: Non-Exempt
Parameters: Part-time; 1-3 months Pay Range: $17.00 ph
The Academic Department is seeking a part-time opening for IT students to assist us with Information Technology support and projects. Successful applicants should be competent in using BAU’s learning technology, such as BAUHUB, Office 365, MyBAU, etc. Applicants should also have basic computer hardware and software knowledge, a coachable attitude, and a growth mindset.
Students in all programs are welcome and encouraged to apply. Starting pay is $17 per hour, the hours vary, and applicants must be willing to work 10 hours per week, scheduled between 9:00 am and 9:00 pm. To apply, please complete the application and provide the required documents. Applications will be reviewed until filled.
Job Duties:
- Troubleshooting issues with user accounts for the learning management systems.
- Assisting patrons with our BAUHUB, Office 365, and MyBAU services for academic purposes.
- Attending meetings as required.
- Performing assigned supporting roles in various IT projects for the academic department.
- Assisting with meeting minutes reports and taking down notes for meetings.
- Proposing ideas while doing research on technological trends.
Requirements and qualifications:
- Possess excellent customer service and communication skills.
- Be reliable.
- Be flexible regarding work schedules.
- Be able to apply critical thinking skills for all tasks.
- Be open-minded and respectful.
- Experience with Content Management Systems for web development is a plus.
Compensation: $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
In 2014, BAU, now Bay Atlantic University, was established and licensed to operate in the District of Columbia. Bay Atlantic University is defined by six key aspects: Affordable, Focused, Global, Connected, Central and Dynamic. We put our students in the best position to succeed in their careers/lives by offering degree programs that are in high demand fields and rapidly growing. Being in the heart of DC, means being connected and that is why we offer degrees in Politics, Business, and Information Sciences: the three core industries that power DC and the world. All our programs have focused curriculum that are updated each year to remain consistent with current trends in the fields.
BAU aspires to make the most of its strategically central location, right in the heart of Washington, DC. (We are located just steps away from Lafayette Park, next to the White House). It is a top priority for us at BAU to expose all our students, domestic and foreign, to the incredibly rich environment of the Greater Washington Area.
Our strengths as a young and dynamic university are in undergraduate degrees in Economics, Business Administration, Political Science and International Relations, Information Technology, Data Science. We have a large MBA Program and also Graduate degrees in Cybersecurity and Big Data Analytics. We are also offering non-degree programs on Job Readiness, Entrepreneurship, Adobe in-design Series and English (ESL).
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